Lumidigm Fingerprint Scanner Support

Our tech support team at Tech Service Central can provide complete support on all your Lumidigm Mercury Fingerprint Scanners and have you up and running again in no time.

Our Scanner Support Includes:

  • Scanner set-up and installation
  • Configuring your scanner with your PC
  • Connecting and configuring your scanner to your wireless network
  • Download drivers for your scanner
  • Optimizing scanner default settings
  • Unable to add my scanner to the computer
  • Unable to scan multiple images or documents
  • Unable to crop saved documents
  • USB error messages
  • Scanning across a network

We Support The Following Lumidigm Mercury Fingerprint Scanners:

  • V-Series Modules
  • V-Series Sensors
  • M-Series Modules
  • M-Series Sensors

Some Information Regarding the Lumidigm V-Series V30x Fingerprint Scanners

The Lumidigm V-Series V300 Module fingerprint sensors unleash an individual’s subsurface fingerprint to increase biometric performance and make your application more secure. This sensor will enhance the throughput and accuracy of any application. High-quality images can be captured by Lumidigm sensors even when fingerprint ridges are hard to distinguish due to genetics, age, dirt, finger placement, or environmental conditions. Venus Series sensors can easily enroll and verify ALL people. The V-Series greatly reduces management hassles along with end-user frustration. Designed for easy integration into any system, V-Series Modules have flexible output options (fingerprint image, template, or match score) to meet your application needs. All of this real-world capability is packaged in a small, lightweight sensor equipped with multiple communication interfaces that will make integration into your existing system easy. The V-Series Modules return superior images on anyone, anytime, in any environment.

A V-Series V300 Module will enhance the throughput and accuracy of any application. High-quality images are captured by Lumidigm sensors even when fingerprint ridges are hard to distinguish due to genetics, age, dirt, finger placement, or environmental conditions. Venus Series sensors can easily enroll and verify ALL people — including that 2-5% of the population with “problem fingerprints” that thwart conventional sensors. The Venus Series greatly reduces management hassles along with end-user frustration.

Designed for easy integration into any system, V-Series Modules have flexible output options to meet your application needs. All models output the fingerprint image. A template or match score also can be output.

Eliminate performance problems associated with conventional fingerprint sensors. V-Series sensors protect against fake and spoof fingerprints by capturing detailed surface and deep tissue data. Using the biometric industry’s best spoof detection technology, we provide the most secure and accurate sensors available.

The accuracy and reliability of any fingerprint biometric is dependent on the image quality of the print itself. Bad images lead to bad results. Lumidigm’s patented multispectral imaging system uses multiple wavelengths of light to capture an image of both a person’s external fingerprint and their identical “internal fingerprint”. The internal fingerprint lies about 2 millimeters (1/8 of an inch) under the surface of the skin. It is made up of tiny blood vessels called capillaries and the pattern is identical to the surface print. Even if the external print is damaged or obscured, multispectral imaging uses the internal print data to ensure clear, clean images of anyone in any environment.

The Lumidigm V-Series Module fingerprint sensors unleash an individual’s subsurface fingerprint to increase biometric performance and make your application more secure. This sensor will enhance the throughput and accuracy of any application. High-quality images can be captured by Lumidigm sensors even when fingerprint ridges are hard to distinguish due to genetics, age, dirt, finger placement, or environmental conditions. Venus Series sensors can easily enroll and verify ALL people. The V-Series greatly reduces management hassles along with end-user frustration. Designed for easy integration into any system, V-Series Modules have flexible output options (fingerprint image, template, or match score) to meet your application needs. All of this real-world capability is packaged in a small, lightweight sensor equipped with multiple communication interfaces that will make integration into your existing system easy. The V-Series Modules return superior images on anyone, anytime, in any environment.

A V-Series OEM Module will enhance the throughput and accuracy of any application. High-quality images are captured by Lumidigm sensors even when fingerprint ridges are hard to distinguish due to genetics, age, dirt, finger placement, or environmental conditions. Venus Series sensors can easily enroll and verify ALL people — including that 2-5% of the population with “problem fingerprints” that thwart conventional sensors. The Venus Series greatly reduces management hassles along with end-user frustration.

Designed for easy integration into any system, V-Series Modules have flexible output options to meet your application needs. All models output the fingerprint image. A template or match score also can be output.

Eliminate performance problems associated with conventional fingerprint sensors. V-Series sensors protect against fake and spoof fingerprints by capturing detailed surface and deep tissue data. Using the biometric industry’s best spoof detection technology, we provide the most secure and accurate sensors available.

The accuracy and reliability of any fingerprint biometric is dependent on the image quality of the print itself. Bad images lead to bad results. Lumidigm’s patented multispectral imaging system uses multiple wavelengths of light to capture an image of both a person’s external fingerprint and their identical “internal fingerprint”. The internal fingerprint lies about 2 millimeters (1/8 of an inch) under the surface of the skin. It is made up of tiny blood vessels called capillaries and the pattern is identical to the surface print. Even if the external print is damaged or obscured, multispectral imaging uses the internal print data to ensure clear, clean images of anyone in any environment.

The Lumidigm Venus Series Biometric Fingerprint Sensors capture accurate and high-quality images by exposing the fingerprint surface and subsurface at the same time. You can depend on the V-Series sensors to return superior images on anyone, anytime, in any environment. Lumidigm’s multispectral imaging technology simultaneously reads the surface and subsurface to capture clear, clean images every time-even when surface features are absent or hard to distinguish due to age, dirt, finger pressure, and skin or environmental conditions. Our sensors enroll and verify every fingerprint including those that thwart conventional sensors. Solve failure to enroll (FTE) and failure to acquire (FTA) issues with Lumidigm’s V-Series. Eliminate performance problems associated with conventional fingerprint sensors. V-Series sensors protect against fake and spoof fingerprints by capturing detailed surface and deep tissue data. Using the biometric industry’s best spoof detection technology, we provide the most secure and accurate sensors available.

The Lumidigm Venus Series Biometric Fingerprint Sensors capture accurate and high-quality images by exposing the fingerprint surface and subsurface at the same time. You can depend on the V-Series sensors to return superior images on anyone, anytime, in any environment. Lumidigm’s multispectral imaging technology simultaneously reads the surface and subsurface to capture clear, clean images every time-even when surface features are absent or hard to distinguish due to age, dirt, finger pressure, and skin or environmental conditions. Our sensors enroll and verify every fingerprint including those that thwart conventional sensors. Solve failure to enroll (FTE) and failure to acquire (FTA) issues with Lumidigm’s V-Series. Eliminate performance problems associated with conventional fingerprint sensors. V-Series sensors protect against fake and spoof fingerprints by capturing detailed surface and deep tissue data. Using the biometric industry’s best spoof detection technology, we provide the most secure and accurate sensors available.

Lumidigm’s multispectral imaging technology simultaneously reads the surface and subsurface to capture clear, clean images every time—even when surface features are absent or hard to distinguish due to age, dirt, finger pressure, and skin or environmental conditions. Our sensors enroll and verify every fingerprint including those that thwart conventional sensors. Solve failure to enroll (FTE) and failure to acquire (FTA) issues with Lumidigm’s V-Series.

V-Series sensors outperform other sensors by improving your application’s throughput, accuracy, speed, and security. Let Lumidigm’s patented technology solve your management hassles and end-user frustration by delivering the high-quality images you expect…every time.

 

Some Information Regarding the Lumidigm M-Series Fingerprint Scanners

Lumidigm M-Series M300 Modulesensor modules extend the power and reach of our award-winning multispectral imaging technology to a whole new set of markets, applications, channel partners and users. Like all other multispectral imaging products from Lumidigm, Mercury is designed for those who need a biometric technology or solution that simply works where other competitive alternatives often fail.

Mercury continues Lumidigm’s field-proven tradition of consistently outperforming all other competitor products in its class. In addition to delivering world-class biometrics performance, Mercury’s design enables multispectral imaging products to be more easily integrated into a growing set of devices and/or systems.

The core benefit of Lumidigm’s multispectral technology is that it virtually eliminates common real world problems experienced by conventional fingerprint sensors. Mercury’s smaller and more flexible form factor is the more obvious visible difference from our high-end Venus line of products. What is not so obvious perhaps is, despite its size, the new Mercury Series sensor module is still quite powerful and very feature rich.

M-Series M300 Module sensor modules support multiple modes of operation. This new functionality is a core component of the product’s design and is built-in to the Mercury product architecture. This means more flexibility and a variety of choices for integrators. Mercury devices can be configured to deliver high-quality images or ANSI-378 standard templates. Mercury can also be designed into either verification (1:1) or Identification (1:N) applications. All of this enhanced functionality is built into every OEM module. It is a standard, no-cost capability that is packaged into this offering.

Lumidigm M-Series M300 Module highly integrated and advanced architecture makes it both extremely accurate and very fast. With Mercury, we once again demonstrate that Lumidigm products are able to deliver superior and unmatched biometrics performance without compromise.

Lumidigm’s multispectral imaging technology simultaneously reads the surface and subsurface to capture clear, clean images every time—even when surface features are absent or hard to distinguish due to age, dirt, finger pressure, and skin or environmental conditions. Our sensors enroll and verify every fingerprint including those that thwart conventional sensors. Solve failure to enroll (FTE) and failure to acquire (FTA) issues with Lumidigm’s M-Series.

Eliminate performance problems associated with conventional fingerprint sensors. M-Series sensors protect against fake and spoof fingerprints by capturing detailed surface and deep tissue data. Using the biometric industry’s best spoof detection technology, we provide the most secure and accurate sensors available—over 20,000 samples tested and detected to date.

Lumidigm M-Series M300 Module design enables multi spectral imaging products to be easily integrated into a growing set of devices and systems. M-Series sensor modules support multi ple modes of operati on. This functi onality is a core component of the product’s design and is built-in to the Mercury product architecture. This means more flexibility and a variety of choices for integrators.

Lumidigm M-Series M310 Modulesensor modules extend the power and reach of our award-winning multispectral imaging technology to a whole new set of markets, applications, channel partners and users. Like all other multispectral imaging products from Lumidigm, Mercury is designed for those who need a biometric technology or solution that simply works where other competitive alternatives often fail.

Mercury continues Lumidigm’s field-proven tradition of consistently outperforming all other competitor products in its class. In addition to delivering world-class biometrics performance, Mercury’s design enables multispectral imaging products to be more easily integrated into a growing set of devices and/or systems.

The core benefit of Lumidigm’s multispectral technology is that it virtually eliminates common real world problems experienced by conventional fingerprint sensors. Mercury’s smaller and more flexible form factor is the more obvious visible difference from our high-end Venus line of products. What is not so obvious perhaps is, despite its size, the new Mercury Series sensor module is still quite powerful and very feature rich.

M-Series M310 Module sensor modules support multiple modes of operation. This new functionality is a core component of the product’s design and is built-in to the Mercury product architecture. This means more flexibility and a variety of choices for integrators. Mercury devices can be configured to deliver high-quality images or ANSI-378 standard templates. Mercury can also be designed into either verification (1:1) or Identification (1:N) applications. All of this enhanced functionality is built into every OEM module. It is a standard, no-cost capability that is packaged into this offering.

Lumidigm M-Series M310 Module highly integrated and advanced architecture makes it both extremely accurate and very fast. With Mercury, we once again demonstrate that Lumidigm products are able to deliver superior and unmatched biometrics performance without compromise.

Lumidigm’s multispectral imaging technology simultaneously reads the surface and subsurface to capture clear, clean images every time—even when surface features are absent or hard to distinguish due to age, dirt, finger pressure, and skin or environmental conditions. Our sensors enroll and verify every fingerprint including those that thwart conventional sensors. Solve failure to enroll (FTE) and failure to acquire (FTA) issues with Lumidigm’s M-Series.

Eliminate performance problems associated with conventional fingerprint sensors. M-Series sensors protect against fake and spoof fingerprints by capturing detailed surface and deep tissue data. Using the biometric industry’s best spoof detection technology, we provide the most secure and accurate sensors available—over 20,000 samples tested and detected to date.

Lumidigm M-Series M310 Module design enables multi spectral imaging products to be easily integrated into a growing set of devices and systems. M-Series sensor modules support multi ple modes of operati on. This functi onality is a core component of the product’s design and is built-in to the Mercury product architecture. This means more flexibility and a variety of choices for integrators.

M-Series sensors outperform other sensors by improving your application’s throughput, accuracy, speed, and security. Let Lumidigm’s patented technology solve your management hassles and end-user frustration by delivering the high-quality images you expect…every time.

Velocity and unwavering quality are two main considerations when considering what sort of biometric framework you need to utilize. The Lumidigm Mercury M301 unique fingerprint scanner was intended to make fingerprint images and handle unique  distinguishable digital duplicates of a person’s fingerprint as fast and dependable as could reasonably be expected. With the M301, Lumidigm has embarked to address the huge weaknesses believed to have kept the biometrics business on the lamb for many years.

While you can utilize the M301 for your PC and home web security, the gadget is truly implied for organizations. Targeted to build security without minimizing accommodations and needed functionality, the M301 helps organizations expand benefit by streamlining techniques. As opposed to recalling numerous distinctive passwords which can easily be forgotten or misplaced, now workers can utilize their fingerprints to validate themselves quickly and easily; and in most case with a lot less hassle.

The multispectral imaging of this biometric framework replicates a high res representation in the form of a graphical image of a person’s fingerprint. At 500dpi, the images created by this particular product produces a lot of information to ensure a unique finger image, which in turn is used as a template. The more digital information laid out by the scanner’s imaging processes, which capture above and below the surface of a person’s epidermis or skin,; obviously implies a more secure verification. This is accomplished through multispectral engineering which permits the M301 to measure the attributes of your finger impression above and beneath the surface of your skin with extreme precision. Due to the fact your skin, especially the skin’s surface, can change radically because of ecological conditions or accidents.

Businesses find it to be a critical point that a biometric scanning system has the room to store an extraordinary number of varying fingerprint images. The Mercury M301 has the capability to capture and store over 50,000 fingerprint images in its database for confirmation. So that being said, its is theoretically possible for a company to have up to 50,000 workers who could hypothetically utilize the same scanner.

The M301 scanner hooks up to Windows or Linux based computer systems with the help of a simple USB cable connector and is fitted for use with a USB 2.0 or the upgraded version of a 3.0 USB connector. The M301 fingerprint scanner is compatible with Windows CE operating systems and higher. The simple fact that the M301 is compatible with so many varying versions of windows, and that versions that are quite old at that, makes this an easy decision to purchase since it most likely will continue to work in newer versions of Windows. In addition, its wide spectrum of Windows compatibility opens a much wider spectrum of potential buyers and users of the product.

Its quick speed and unwavering quality of its scans create the Lumidigm Mercury M301’s appeal consistent; along with its enormous ability to contain and manage huge sums of fingerprint scans. A fingerprint scanner which can dependably store and check up to 50,000 specific differing fingerprints, makes it an invaluable tool for any company with employees of up to 50K. Plus the mere fact the multispectral imaging technology that went into it improves the M301’s speed and efficiency without compromising its ability to ensure an employee needs only to scan their finger one time to get it right.

The M-Series M311 desktop sensor is a stand-alone biometrics reader that can easily be attached to a host PC or intelligent controller via a standard USB cable. This device utilizes the same multispectral imaging technology deployed in our M-Series sensor modules and is able to deliver the same world-class performance. The M311 reader can be configured to support several modes of operation. Device installation and operation is simple and easy. Once connected, high-quality 500 dpi images or templates can be swiftly and consistently delivered to the host PC or controller. Both enrollment and user authentication can be done on the very same device.

Because of the highly integrated design and advanced architecture, both the speed and biometrics accuracy of this device is unmatched in the industry today. Mercury data capture is incredibly fast and accurate. In most cases a simple “tap” of the finger is sufficient to securely authenticate a user and ensure biometric accuracy.

Prior to its commercial release, Mercury was field proven and tested in some of the most demanding environments by some of the most demanding users. In all cases, Mercury has consistently shown a clear superiority in both image quality and matching accuracy. Like all other multispectral imaging products from Lumidigm, our patented biometric data collection makes Mercury the very best choice for those environments where the “less than perfect” performance and solutions provided by conventional technologies are simply not good enough.

Lumidigm’s multispectral imaging technology simultaneously reads the surface and subsurface to capture clear, clean images every time—even when surface features are absent or hard to distinguish due to age, dirt, finger pressure, and skin or environmental conditions. Our sensors enroll and verify every fingerprint including those that thwart conventional sensors. Solve failure to enroll (FTE) and failure to acquire (FTA) issues with Lumidigm’s Venus Series. Spoof detection

Eliminate performance problems associated with conventional fingerprint sensors. M-Series sensors protect against fake and spoof fingerprints by capturing detailed surface and deep tissue data. Using the biometric industry’s best spoof detection technology, we provide the most secure and accurate sensors available—over 20,000 samples tested and detected to date.

M-Series sensors are small, lightweight sensors equipped with multiple communication interfaces that easily integrate with existing systems. Designed for this ease of integration, Lumidigm sensors rise to the top with accurate, high-quality images and solve your performance problems, anytime, anywhere.

M-Series sensors outperform other sensors by improving your application’s throughput, accuracy, speed, and security. Let Lumidigm’s patented technology solve your management hassles and end-user frustration by delivering the high-quality images you expect…every time.